Want to check the status of your order? You can easily track it whether you created an account or checked out as a guest.
🧾 After You Place an Order
You’ll receive an Order Confirmation Email with:
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Your Order Number
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A summary of your items
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A tracking link (once your order ships)
Didn’t get the email?
Please check your spam/junk folder first. If it’s not there, email us at support@mjessentials.co.uk with your full name and the approximate time of purchase.
👤 Track Your Order with an Account
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Click the profile icon at the top of the page.
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Sign in to your MJ Essentials account.
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Go to the Orders section.
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Click your recent order to view tracking and shipping status.
📧 Track an Order as a Guest
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Open your Order Confirmation Email.
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Click the tracking link provided once your order is shipped.
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You’ll be redirected to real-time delivery updates from our courier.
🚚 How Long Does Delivery Take?
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Standard UK Delivery: 2–4 working days
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Express Shipping (if selected): 1–2 working days
❓ Still Need Help?
If your tracking link isn’t working or you didn’t receive an email, we’re here to assist:
📧 Email: support@mjessentials.co.uk
📞 Phone: +44 7310 282652
🕒 Support Hours: Monday–Friday, 9am–5pm (UK Time)